This just in from Progressive…
We’re ready to help
“We understand that a number of our shared customers will be affected by the spread of the Coronavirus and we’re prepared to help address unanticipated financial hardship they may be facing as a result.
If you hear from any customers whose employment and income have been directly affected by this situation, please call us at 877-776-2436
Our service representatives are ready to help with billing and payment issues, including the possible movement of billing due dates where available. Please be assured that we’ll offer this same counsel and service if your customers call us directly, too.
Finally, as a reminder, please know that our dedicated agent and customer service teams are here 24/7, and keep in mind that your customers have access to their policy information any time through online servicing. Visit our Contact Us page for convenient contact information.
We believe this hiatus will be temporary and we’ll continue to update you as the situation evolves.”
CIS is fully operational and ready to help you in any way we can—just call us at 330-864-1511 between the hours of 9 – 4:00 EST or leave a message after hours or email Shelly@myCISagent.com so that we can reach out to you.
Stay Safe out there, We Appreciate You, and Thank You for Keeping America Moving!